Services
Start small, decide well, then enable your teams.
We help boards and executive teams in the third sector make confident decisions about data, digital and AI. Most clients start with a fixed-price diagnostic, then take it from there.
Where most clients start
The Diagnostic
A short, fixed-price engagement that tells your board where you stand, what to do first and what to watch. It covers digital, data, your operating model and AI, and we set the focus with you: AI readiness for one organisation, digital transformation and the operating model for another. Everything is aligned to your corporate strategy and regulatory context.
What you put in
Interviews with members of your executive, governance and IT or data teams, some on site and some remote, plus access to your existing strategies and policies. It’s designed to take little of your team’s time.
Book your DiagnosticWhat you get
Every diagnostic ends in a findings report and a prioritised roadmap. The rest is shaped to your brief; these are the usual outputs.
- Maturity heatmapWhere you stand on digital, data and AI against sector benchmarks.
- Quick wins listThree to five changes that can save time or money within six months.
- Gap analysisThe governance, regulatory and operating model risks to address, with target operating model recommendations where that is the brief.
Advisory support afterwards
Expert advice on tap for key staff, quarterly briefings tailored to your sector and situation, and links to peers across it.
How an engagement grows
Three stages, at your pace.
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Diagnostic
Interviews, document and data review. Clear findings and the first steps to take.
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Strategy
A practical, board-ready plan for digital, data, AI and your operating model, with guardrails for safe adoption.
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Critical friend
Senior advice on tap as you deliver: board assurance, leadership coaching and an independent view on suppliers.
Engagement formats
- A fixed-scope review (2 to 6 weeks), ending in an actionable report
- Board and leadership sessions on AI appetite, risk and opportunity
- Targeted delivery support: cost optimisation, procurement, merger integration
- One-to-one AI coaching for IT directors and executives
- A quarterly or annual governance retainer for oversight and assurance
Two levels of involvement
Every engagement runs at one of two levels, chosen with you according to your strategy, your staff and the capability you already have. Many clients start at one and move to the other as their own capability grows.
Enablement
Your people lead; we equip them.
Advice, coaching and an expert on tap. We give your team the plan, the guardrails and the confidence to carry the work themselves, and we step back as they do.
The right level when you have the staff and want the capability to stay in-house.
Delivery
We do the work alongside you.
Strategy written, programmes run, fractional CTO, data or AI leadership in place, with knowledge transfer throughout so your team can take it on when ready.
The right level when the strategy is urgent, the team is stretched, or the capability isn’t there yet.
All services
Our services
Each service is tagged with the parts of the Fuza framework it strengthens.
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Insights, Data & AI Strategy
From data governance and self-service analytics to AI readiness and use-case selection, we enable mission-led organisations to make better decisions, faster.
Data qualityCulture
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IT Strategy & Architecture
Independent, sector-aware strategy and architecture reviews covering target operating model, platforms, roadmap, and risk, so you can invest with confidence and de-risk change across complex public-interest organisations.
LeadershipOperating model
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Governance, Skills & Procurement
Design and embed effective IT governance, improve skills and supplier management, and run robust, value-for-money procurements that stand up to scrutiny from boards, regulators, and funders.
GovernanceCulture
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Cost Optimisation
CFO-friendly cost reduction: right-size licences, simplify estate and contracts, and prioritise invest-to-save changes to release cash without harming service.
Operating model
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Merger IT Auditing
Pre- and post-merger IT due diligence and integration plans: surface risks, quantify costs, align systems and data, and set a pragmatic integration roadmap.
GovernanceData quality
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Agile Enablement
Introduce practical, lightweight agile methods that increase delivery throughput and improve prioritisation across constrained third sector teams.
CultureOperating model
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Retained & Fractional Advisory
Senior advisory capacity without a full-time hire: retained CTO, data, or AI leadership that gives your board and executive team independent expertise on demand, scaled to your size and stage.
Leadership
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Independent Programme Assurance
Objective, board-facing assurance on major technology or data programmes: challenge assumptions, surface risks early, and give leadership confidence that delivery is on track and value is being realised.
GovernanceImpact
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Diagnostic
The entry point: a fixed-price review of digital, data, your operating model and AI, with the focus and outputs shaped to your brief.
CultureGovernanceData quality
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Horizon Briefings
The value-add: quarterly leadership updates.
LeadershipCulture
Why Fuza
Independent judgement. Senior advice. No vendor bias.
Independent
No resale targets or vendor bias. Advice you can trust.
Broad, practical expertise
We cover the technologies mission-led organisations actually run, grounded in complex, regulated environments.
Board-level credibility
Guy Marshall (housing NED, founder of HAILIE (opens in new tab), PhD in AI) and James Halliwell (technology leader with housing and charity board experience).
Outcomes you can expect
- Board-ready clarity on AI strategy, risk appetite and governance
- Pragmatic roadmaps and outcome-focused, long-term advisory support with an expert on-tap
- Lower run-costs via contract rationalisation and platform simplification
- Measurable delivery momentum and improved supplier control
- Safer, simpler, more modern tech estate across mission-critical services
- Tangible business outcomes: artefacts, decisions, and changes you can point to
Questions
Clear answers on where Fuza fits.
Short, direct answers for boards and executives deciding whether they need independent advice, and where housing expertise matters most.
- What kind of organisations does Fuza advise?
- Fuza advises third sector organisations that need independent support on technology, data, AI, governance, and operating model decisions. Housing is a particularly strong area of depth, but our work is relevant anywhere boards and executives need clearer strategic and delivery confidence.
- What does a typical Fuza engagement include?
- Most engagements include structured discovery, leadership interviews, review of systems and artefacts, and a board-ready output with findings, risks, options, and a prioritised plan. After that, the level of involvement is yours to choose: enablement, where your people lead and we equip them, or delivery, where we do the work alongside you. We also provide ongoing governance and vendor challenge where needed.
- Where is Fuza strongest in housing?
- Where decisions about technology touch place and home: how a landlord listens to residents, keeps homes safe and well maintained, and shapes the neighbourhoods it serves. Fuza is particularly strong where housing organisations need board assurance, AI governance, technology strategy and practical change to move together, including early-stage AI adoption, operating model decisions and independent strategic challenge for leadership teams.
- Can Fuza give independent assurance on a vendor's AI model or proposition?
- Yes. Fuza can review a vendor's AI proposition through the lens of governance, risk, data quality, model transparency, operating fit, and board assurance. That is especially valuable in housing, where decisions need to stand up to regulatory scrutiny, public-interest expectations, and practical service realities.
Speak to Fuza
Let’s talk.
Bring us your challenge. A first conversation is free, and we’ll tell you honestly whether we’re the right people to help.
Fuza Ltd · Company No. 09344957